Privacy Policy

Perfect House Records (“we,” “us,” or “our”) operates the website https://perfecthouse-records.com/ (the “Site”), which serves as a platform for our music label, merchandise sales, and community engagement. We are committed to protecting the privacy of our artists, fans, and customers. This Privacy Policy describes how we collect, use, and protect your personal information.

 

1. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you (“Personal Data”).

1.1 Information You Provide to Us Directly

We collect Personal Data when you engage in activities such as:

  • Account Registration: Name, email address, password (hashed).
  • Purchases: Billing name, shipping address, email address, phone number, and payment information (processed by a third-party provider, see Section 3).
  • Newsletter Sign-ups: Email address.
  • Contact and Submissions: Any information you provide when you contact us via email, contact forms, or submit demos or inquiries.

1.2 Information Collected Automatically

When you visit the Site, we automatically collect certain information about your device and activity:

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
  • Usage and Tracking Data (via Cookies): Information about how you interact with the Site, including the pages you view, items you browse or add to your cart, referral sources, and the time and date of your visit.

2. How We Use Your Personal Data (Purpose)

We use the Personal Data we collect for the following purposes:

Purpose Legal Basis (e.g., under GDPR/PDPA)
To Fulfill Orders & Provide Services Necessary for the performance of a contract with you.
To Manage Your Account Necessary for the performance of a contract with you.
To Send Marketing Communications (Newsletters, updates) Your Consent (you can withdraw at any time).
To Improve Our Site and Service Necessary for our legitimate interests (to understand how our service is used and improve the customer experience).
For Security and Fraud Prevention Necessary for our legitimate interests (to protect our business) and to comply with legal obligations.
To Respond to Customer Inquiries Necessary for our legitimate interests (customer support).

 

3. Sharing and Disclosure of Your Personal Data

We may share your Personal Data with the following categories of recipients:

  • Payment Processors: When you make a purchase, your payment information (e.g., credit card details) is handled securely by [Insert Payment Processor Name, e.g., Stripe, PayPal]. We do not store full credit card details on our servers.
  • Shipping and Fulfillment Partners: Name, address, and phone number are shared with third-party carriers (e.g., [Insert Shipping Carrier Names]) to deliver your orders.
  • Data Analytics Providers: Providers like Google Analytics to help us understand site usage.
  • Marketing & Email Service Providers: To send newsletters and promotional materials (e.g., [Insert Email Service Name, e.g., Mailchimp]).
  • Legal & Compliance: To comply with legal obligations, enforce our policies, or respond to lawful requests from public authorities.

We do not sell your Personal Data.

 

4. Cookies and Tracking Technologies

We use cookies to:

  1. Essential Functions: Enable core features like shopping cart functionality.
  2. Performance: Analyze site traffic and user behavior (e.g., Google Analytics).
  3. Advertising: Show you relevant ads on other platforms.

You can manage your cookie preferences through your browser settings. To learn more about how we use cookies, please see our separate Cookie Policy [If you have one].

 

5. Security and Data Retention

  • Security: We implement appropriate technical and organizational measures, including encryption and secure server practices, to protect your Personal Data against unauthorized access, use, or disclosure.
  • Retention: We retain your Personal Data only for as long as is necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., tax records).

 

6. Your Rights

Depending on your location, you may have the following rights regarding your Personal Data:

  • The Right to Access: You can request a copy of the Personal Data we hold about you.
  • The Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • The Right to Erasure (Right to be Forgotten): You can request that we delete your Personal Data, under certain circumstances.
  • The Right to Object: You can object to us processing your Personal Data for direct marketing purposes.
  • The Right to Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details in Section 7.

 

7. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact the Data Controller for Perfect House Records:

Email: admin@perfecthouse-records.com

 

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on the Site and updating the “Effective Date” at the top.